![]() ![]() He does not have toys in the bathtub.Ī plumber found loads of drywall shoved down in the tub drain. They said maybe your son put a toy down it. I hope that this will reach others before they build. They did not start building my house till April. We did a construction loan paid full amount of down payment in January 2016. The building process was a complete disaster. We will be redoing that as well out of our own pocket. If you wipe off what you painted it goes thru the drywall into the wood. I am sure that it won’t be their first complaint either. However the BBB will be getting a call about this “wonderful “ company. I find it odd that you can’t leave reviews on this page. Parts are included, but the coolant is not considered a part. Hopefully, it will be today, and I was told that it will cost me 800-1000 dollars. ![]() I feel sorry for all these homes under construction. However, we were one of the few first homes built back in the subdivision. I wish that we had done more research before building. I suppose to get to speak with anyone higher up than the guy who hammers the nails is non existent!! There are many many more things, you need to see it to believe it. We bought this home so we don’t have to move or spend a lot down the lane being seniors hence the new home. I would love to see someone about all this. We were told that the supervisor was away when they were doing part of our home. I complained so many times they knew my voice. There are holes everywhere where things can get in, like a squirrel!! When they came to fix it the siding was held on by one nail here and there which by the way we had to pay the deductible. Big ones running track up there and in the house again, we never would have known it if the siding hadn’t blown off this year. Let’s go outside now they left big holes above the design. We won’t talk about the pipes or septic or the horrendous smell coming out of my sink!! Again caulking around the base of the cabinets was done by a kid I am sure. My vacuum cleaner on low is sucking up my vinyl. Then the kitchen, vinyl not glued down properly. That’ll fix it again “right” then let’s spread silicone to fill the hole that’s left even in bathroom one. Well let’s just put some wood shims under them. ![]() ![]() The door step (silver plate between the door frames on the floor) are not on right. Oh and all the silicone around the vanity, kitchen counter same thing. The grout is coming away and also around the tub which we never use. A while later the grout around the pan is cracked all the way around and the tiles have grout missing and the blue color is back on the outside by the shower. He says it’s a crack where the wall and floor connect. We saw a worker and asked him what it was. We went on the lani to see if we can see anything. The tiles were not set straight by the toilet or under the lip grout cracking off little pieces leaving space for ants to crawl in. They took down half the tiles and decided it was the pan cause we had sand coming up in the one corner new pan tiles broke shower door so they had to replace it. Then the bathroom the tiles lifting off the green starting to spread. This was suppose to be my new starter home in the beginning I was happy to start a new life in my home and entrusted in Highland Homes to provide a awesome, easy experience with great quality work!! Now I question did I make the biggest mistake!! My advice is check the work to make sure things are being done right!! Because so far all I have seen is poor workmanship, lots of coverup and now the builder failing to allow me to see the home I’m purchasing because I called them out!! I write this review because I have had 2 new built homes done before. When addressed, Sheila from the office told me if the builder closed it I can not see what has been done with my own home until the final walk-through!! Interesting how I addressed these issues and now I’m not able to see my home until it is finally done!! God knows if anything was completed correctly or masked like a bandaid!! Recently, my home is now closed where I do not have access to entry. I notified the personnel & supervisor in charge of the built regarding my concerns through email, text, pictures & even spoke to them in person. The only thing I have seen is the problems are being covered up not taken care of and fixed. I have taken pictures addressed my concerns to be told it’s still being worked on. The work is done fast, without taking the time in providing good quality work. ![]()
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